I never met her but I was touched by her work. I knew of her as an open web advocate, as the creator of valuable resources (I own(ed) two of her books as I taught myself into something like the early stages of a career). I saw the fight she, Zeldman, and others were leading as a fundamental underpinning to my (and any) more overtly political fights. And aren’t we all (re)learning that lesson now.